CharterSync Founder Ed Gillett on AI-Powered Air Cargo Charter Booking Innovation at Air Cargo Europe 2025

At Air Cargo Europe 2025 in Munich, CharterSync founder Ed Gillett sat down with Rajarshi Chatterjee, Assistant Editor at STAT Publishing Group. They had an exclusive interview about how CharterSync is streamlining air cargo charter bookings through digital innovation and revolutionising the process through cutting-edge digital innovation.

In this comprehensive discussion, Ed Gillett unveils CharterSync’s core mission of simplifying and accelerating air cargo charter processes for freight forwarders. He shares strategic insights into how CharterSync is streamlining air cargo charter bookings through digital innovation, rapidly evolving to address emerging industry challenges.

The conversation explores CharterSync’s ambitious future roadmap, including the imminent integration of artificial intelligence (AI) and machine learning technologies. These advancements will be incorporated into their operational workflow. Although AI capabilities are not yet deployed, CharterSync has recently onboarded a specialised AI team with the goal of transforming cargo booking flows by streamlining air cargo charter bookings through digital innovation.

This will enable freight forwarders to seamlessly email shipment details and receive optimised air cargo charter quotes instantly. This new process eliminates traditional manual form-filling processes entirely. As a result, how CharterSync is streamlining air cargo charter bookings through digital innovation becomes evident in their operational improvements.