Charter Sales Executive

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Using our team expertise and technology, we’re reimagining the air cargo charter industry to make it seamless, effortless and accessible for all.

Undergoing rapid expansion, we are looking for a Charter Sales Executive to join our dynamic charter team based in Croydon. You will be responsible for growing our business, bringing new customers onto our award-winning platform while also managing relationships with our existing customers and coordinating new charter requests – always ensuring the fastest response to our time-critical cargo enquiries.

Our ideal candidate is someone with a real passion for innovation and a desire to bring air cargo into the 21st century using the power of our patent pending technology! This is a varied role that will require you to adapt quickly and think on your feet in an often fast paced but collaborative environment. From the outset, the role will offer an increasing level of responsibility and the opportunity for travel.

Benefits

• Competitive pay and commission structure
• Healthcare insurance
• Enhanced pension scheme
• Flexible working environment
• Monthly Team Activities
• Opportunity for fast progression and plenty of travel!

Expected tasks:

• Account Management – With an exceptional client growth rate, you will be responsible for managing charter requests and delivering the best customer experience possible for forwarders and airlines through our new global platform.
• Customer Support – Provide ongoing support both during initial charter request and active flights. As a 24-hour business you will need to be prepared to be on-call to support customers and the team whenever required. This involves checking aircraft suitability, weather, airport suitability, crew hours, required documentation, cargo restrictions.
• New Business Development – Through both internal and external leads, you will be expected to further develop client relationships with new freight forwarders and airline operators.
• International Sales – Meet with new forwarders and airlines globally to introduce and demonstrate what CharterSync can add to their company.

Personal skills/ experience:

• Minimum 2 years experience within the air charter sector and a good understanding of cargo aircraft operations [Preferable]
• Keen interest in innovative technology [Essential]
• Strong interpersonal skills and sales-oriented approach to new business development [Essential]
• Professional telephone manner with an ability to communicate effectively [Essential]
• Good existing network of contacts within the charter industry [Preferable]
• Experience within the logistics or freight sector [Preferable]
• Understanding or experience of flight planning, flight time limitations, and weather charts [Preferable]

Personal qualities:

• Ambitious
• Driven
• Ability to work as part of a collaborative team but also work independently
• Strong interpersonal skills
• Confidence in developing relationships with clients and suppliers
• Highly organized and capable of managing multiple workstreams at a given time
• Ability to manage client expectations
• Ability to listen to and clearly articulate client feedback
• Interest in aviation and technology
• Interest or experience in managing others as the team grows

In a short space of time, we have become a trusted partner to several of the world’s leading freight forwarding and logistics companies, and with your help CharterSync’s mission is to ultimately become the world’s leading air cargo charter platform.

Send your cv to hr@chartersync.com.