Our Story

Rooted in Aviation, Driven by innovation.

It was while working for an air cargo charter brokerage in 2012 that CharterSync co-founder Ed Gillett realised that the process of booking air cargo charters was lengthy, inefficient and outdated. The idea of a digital air charter service that could overcome these issues and streamline the booking and journey management process for the benefit of both freight forwarders and operators began to take shape.

Ed then joined a leading international airline to fulfil a lifelong ambition to train as a commercial pilot. It was here that he met Simon Watson, equally passionate about aviation and with a successful business background in developing digital apps and technologies. Having both qualified as pilots they started to properly research the idea for launching a digital air cargo charter booking platform, consulting extensively with charter flight companies, air freight companies and freight forwarders to ensure that their concept and product would meet and exceed customer needs.

By 2017 they had developed the initial technology platform for CharterSync, and having secured seed funding in 2018, launched the business in June 2019 at Air Cargo Europe in Munich.

Delivering efficiency, transparency and control to our customers
Since the launch, CharterSync has gone from strength to strength and is already the partner of choice for many of the world’s leading freight forwarders and cargo airline operators, enabling them to achieve unrivalled efficiency and transparency in the supply chain. The CharterSync platform empowers customers to take direct control of their air cargo bookings, secure in the knowledge that unparalleled 24/7 support from the CharterSync operations team is always at hand.

CharterSync’s mission is to ultimately become the world’s leading air cargo charter platform…

To date, the business has focused on meeting customer demand for the European market, but already this is extending to global air charters and this trend will continue rapidly as the business develops and grows. CharterSync’s mission is to ultimately become the world’s leading air cargo charter platform, by providing the most innovative, efficient and empowering booking and management platform possible to our customers and partners.

Our ethos of openness, transparency, innovation and outstanding customer service runs through all areas of our operations and we are constantly looking at how we can improve our product offering to increase our customers’ charter experience.

CharterSync is a member of The Air Charter Association, Neutral Air Partner and TIACA. In our first year of trading we won the logistics UK Award for “Most innovative product of the year”.

Sunday Times Tech Track 100: Top 10 Ones to Watch

Logistics UK Awards 2021: WINNER - Air Business of the Year

Supply Chain Excellence Awards 2021: WINNER - Best Use of Technology

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